Our services

Choose a single service or bring your whole journey together. Each service has clear deliverables, with medical and coordination fees explained separately.

01

Explore your options

Start here when you are deciding where to seek care.

Free hospital matching

Get an initial shortlist of hospitals or specialists based on your case.

What you receive
  • A reply in your language within 24 hours
  • 2–3 suggested hospitals or specialists
  • Estimated cost range and waiting time

Expert second opinion

Have your medical records reviewed and receive a written specialist opinion.

What you receive
  • Translation of your records into Chinese
  • Review by a senior specialist or a multidisciplinary team
  • A written opinion translated into your language
Quoted after we review your caseLearn more

Video consultation

Discuss your questions with a specialist through an interpreted video call.

What you receive
  • Review of your records before the call
  • A professional medical interpreter
  • A written summary of the discussion
Quoted after we review your caseLearn more
02

Plan your appointment

Arrange a visit once you have a hospital or specialty in mind.

Appointment planning

Arrange an outpatient appointment and prepare for your hospital visit.

What you receive
  • An appointment through official hospital channels
  • A pre-visit checklist
  • Help with a visa invitation letter where the hospital provides one
Quoted after we review your caseLearn more
03

Support during care

Get help communicating and coordinating your visit in China.

Hospital escort & interpreter

Get language and practical support while visiting the hospital.

What you receive
  • Interpretation during consultations
  • Help with registration, payments and test scheduling
  • Organized copies of reports and receipts
Quoted after we review your caseLearn more

Treatment coordination

Coordinate appointments, tests and communication throughout your care.

What you receive
  • A dedicated case manager
  • Guidance on admission, cost estimates and deposits
  • Daily interpretation during your hospital stay
Quoted after we review your caseLearn more
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