How it works
- Before you travel. We confirm the treatment plan, expected length of stay and costs with the hospital, and help with travel documents.
- Admission. We guide you through admission, deposits and the first tests.
- During your stay. Your case manager coordinates with the medical team, arranges daily interpretation and supports your family.
- Discharge and home. We collect and translate discharge summaries and reports, and arrange follow-up consultations after you return home.
Frequently asked questions
Who pays the hospital?
You pay the hospital directly for all medical fees. Our coordination fee is agreed separately and in advance.
Can a family member stay with me?
In most Chinese hospitals a family member can accompany an inpatient, and professional caregivers can also be hired. We explain the rules of your hospital in advance.